Terms of service

Terms of Service

Last Updated: August 17, 2026

OVERVIEW

Welcome to MyShopCue.com. These Terms of Service ("Terms") govern your access to and use of the MyShopCue website, including all related information, content, features, tools, products, and services (collectively, the "Services").

MyShopCue is an online shopping and dropshipping store. Some products available through our services may be sourced, processed, fulfilled, or shipped by third-party suppliers and fulfillment partners.

MyShopCue is powered by Shopify, which enables us to provide the services to you.

These Terms, together with any policies referenced herein, describe your rights and responsibilities when using the Services.

Please read these Terms of Service carefully, as they contain important information about your legal rights, including provisions regarding product availability, orders, shipping, returns, warranties, limitations of liability, and dispute-related matters.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy.

If you do not agree to these Terms or our Privacy Policy, you should not use or access our Services.

SECTION 1 - ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state, province, or jurisdiction of residence.

If you allow a minor dependent to use the Services on a device you own, purchase, or manage, you are responsible for their use of the Services.

To use certain services, including purchasing products, you may be asked to provide information such as your email address, billing information, payment information, and shipping information.

You represent and warrant that all information you provide to MyShopCue is accurate, current, and complete and that you have the right to provide such information.

You are responsible for maintaining the security of your account credentials and for all activity conducted through your account.

You may not transfer, sell, assign, or license your account to another person.

We reserve the right to refuse service, terminate accounts, or cancel orders at our discretion where permitted by applicable law.

SECTION 2 - OUR PRODUCTS

We make reasonable efforts to ensure that product descriptions, images, specifications, prices, and other information displayed on our website are accurate.

However, product colors, appearance, dimensions, and other visual characteristics may appear differently depending on your device, screen, browser, or settings.

Because MyShopCue operates as a dropshipping store and works with third-party suppliers and fulfillment partners, product availability, packaging, specifications, branding, and fulfillment location may vary.

We do not guarantee that the appearance, quality, functionality, or other characteristics of a product will exactly match your expectations or every image displayed on our website.

Product descriptions, specifications, prices, availability, and other information may be changed or updated at any time without notice.

We reserve the right to discontinue products or limit quantities available to any person, geographic region, or jurisdiction where permitted by law.

SECTION 3 - ORDERS

When you place an order through MyShopCue, you are making an offer to purchase the products selected by you.

MyShopCue reserves the right to accept, decline, or cancel an order for reasons including, but not limited to:

  • Product availability

  • Pricing or listing errors

  • Payment issues

  • Suspected fraud

  • Incorrect customer information

  • Supplier or fulfillment limitations

  • Shipping restrictions

  • Legal or regulatory requirements

Your order is not accepted until MyShopCue confirms acceptance of your order.

Payment must be received and processed before an order is accepted and fulfilled.

Please review your order carefully before submitting it because we may be unable to accommodate cancellation requests after an order has entered processing with our supplier or fulfillment partner.

If we cancel, modify, or decline an order, we will attempt to notify you using the email address, billing address, or phone number provided at checkout.

Your purchases are subject to our Return & Refund Policy.

You may view our Return & Refund Policy at:

https://myshopcue.com/policies/refund-policy

You represent and warrant that products purchased through MyShopCue are for your personal or household use and are not purchased for unauthorized commercial resale or export.

SECTION 4 - PRICES AND BILLING

Prices, discounts, promotions, and product availability are subject to change without notice.

The price charged for a product will generally be the price displayed at the time the order is placed and will be reflected in your order confirmation.

Unless otherwise stated, displayed prices may not include applicable taxes, shipping charges, customs duties, import charges, handling fees, or other charges imposed by your destination country or shipping carrier.

Promotional offers may have separate terms and conditions. If there is a conflict between promotional terms and these terms, the applicable promotional terms will govern.

You agree to provide accurate, current, and complete billing, payment, and account information for all purchases.

You are responsible for promptly updating your information so that we can complete your transactions and contact you when necessary.

You represent and warrant that:

  • The payment information you provide is accurate and complete.

  • You are authorized to use the payment method.

  • Charges incurred by you will be honored by your payment provider.

  • You will pay all charges associated with your purchase, including applicable shipping charges, taxes, and other applicable fees.

SECTION 5 - SHIPPING AND DELIVERY

MyShopCue uses third-party suppliers, fulfillment partners, and shipping carriers to fulfill and deliver orders.

Products may be shipped directly from third-party suppliers or fulfillment locations.

Delivery times shown on our website are estimates and are not guaranteed unless expressly stated otherwise.

We are not responsible for shipping delays caused by:

  • Shipping carriers

  • Customs processing

  • Weather

  • Natural disasters

  • Government actions

  • Incorrect shipping information

  • Supplier or fulfillment delays

  • Transportation disruptions

  • Events outside our reasonable control

Tracking information may be provided when available.

Customers are responsible for providing accurate shipping information at checkout.

Additional shipping or reshipping charges may apply when an order cannot be delivered because of an incorrect or incomplete address provided by the customer.

International customers may be responsible for customs duties, import taxes, brokerage fees, or other charges imposed by the destination country.

SECTION 6 - RETURNS AND REFUNDS

Returns and refunds are governed by our Return & Refund Policy, which forms part of these Terms.

Our current Return & Refund Policy provides a 30-day return window for eligible products, subject to the terms, exclusions, and conditions stated in that policy.

Before returning any product, customers must contact:

info@myshopcue.com

Customers should not send products to any address without first receiving return instructions from MyShopCue.

Because MyShopCue is a dropshipping store, return addresses may vary depending on the supplier or fulfillment partner.

Our Return & Refund Policy is available at:

https://myshopcue.com/policies/refund-policy

SECTION 7 - INTELLECTUAL PROPERTY

Our services, including trademarks, brand names, text, displays, images, graphics, product reviews, videos, audio, website design, product content, and the selection and arrangement of these materials, are owned by MyShopCue, its affiliates, licensors, suppliers, or other applicable rights holders and are protected by applicable intellectual property laws.

These Terms permit you to use the Services for personal, non-commercial purposes only.

You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, transmit, or commercially exploit any content from our Services without prior written permission.

MyShopCue's name, logo, product and service names, designs, slogans, and other branding elements may be trademarks of MyShopCue or their respective owners.

Shopify's name, logo, product and service names, designs, and slogans are trademarks of Shopify.

All other trademarks belong to their respective owners.

SECTION 8 - OPTIONAL TOOLS

We may provide access to third-party tools or services as part of the services.

We do not necessarily monitor, control, or have input into third-party tools.

Third-party tools may be provided on an "as is" and "as available" basis, without warranties or guarantees unless otherwise stated by the applicable third-party provider.

Your use of third-party tools is at your own risk and discretion.

You should review and understand the terms and privacy policies applicable to any third-party tools before using them.

We may introduce additional tools, features, or services in the future, which will also be subject to these terms.

SECTION 9 - THIRD-PARTY LINKS

Our services may contain links to third-party websites, applications, services, products, or resources.

These third-party websites are not controlled by MyShopCue.

We are not responsible for examining or evaluating third-party content, products, services, accuracy, privacy practices, security, or policies.

If you access third-party websites or services, you do so at your own risk.

Any purchase or transaction you make through a third-party website may be subject to that third party's terms and policies.

You should review third-party policies before engaging in transactions with third parties.

SECTION 10 - RELATIONSHIP WITH SHOPIFY

MyShopCue is powered by Shopify, which enables us to provide the services to you.

However, purchases and sales made through the MyShopCue Store are transactions between you and MyShopCue.

Shopify is not responsible for the products sold by MyShopCue, the fulfillment of orders, shipping, returns, refunds, product quality, or other aspects of transactions between you and MyShopCue.

By using the Services, you acknowledge that Shopify and its affiliates are not responsible for claims, damages, losses, or liabilities arising from your purchases or transactions with MyShopCue, except where otherwise required by applicable law.

SECTION 11 - PRIVACY POLICY

All personal information we collect through the Services is subject to our Privacy Policy.

Our Privacy Policy can be found at:

https://myshopcue.com/policies/privacy-policy

Certain personal information may also be subject to Shopify's privacy policies.

Shopify's privacy information is available at

https://www.shopify.com/legal/privacy/app-users

By using the Services, you acknowledge that you have reviewed our Privacy Policy.

SECTION 12 - CUSTOMER FEEDBACK AND REVIEWS

If you submit, upload, post, email, or otherwise provide ideas, suggestions, reviews, feedback, photographs, videos, testimonials, or other content to MyShopCue ("Feedback"), you grant MyShopCue a non-exclusive, worldwide, royalty-free, transferable, and sublicensable right to use, reproduce, modify, publish, distribute, display, and otherwise use such Feedback in connection with operating, improving, and promoting the Services, subject to applicable law.

You represent that:

  • You own or have the necessary rights to the feedback.

  • Your feedback does not violate the rights of any third party.

  • Your feedback is accurate to the best of your knowledge.

  • Your feedback does not contain unlawful, abusive, defamatory, obscene, or malicious material.

  • Your feedback does not contain viruses or other harmful code.

We may remove or decline to publish Feedback that we believe violates these Terms or applicable law.

SECTION 13 - ERRORS, INACCURACIES, AND OMISSIONS

Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions relating to:

  • Product descriptions

  • Pricing

  • Promotions

  • Product availability

  • Shipping charges

  • Delivery estimates

  • Product specifications

  • Other website information

We reserve the right to correct errors, inaccuracies, or omissions and to update information or cancel orders when information is inaccurate, including after an order has been submitted, where permitted by law.

If an order is cancelled because of an error, we will provide an appropriate refund for amounts paid for the cancelled order.

SECTION 14 - PROHIBITED USES

You may use the services only for lawful purposes.

You may not use the Services:

  • For any unlawful or malicious purpose.

  • To violate applicable laws or regulations.

  • To infringe intellectual property rights.

  • To harass, abuse, threaten, defame, or harm others.

  • To submit false or misleading information.

  • To impersonate another person or entity.

  • To transmit spam or unauthorized promotional content.

  • To upload or transmit viruses or malicious code.

  • To interfere with the operation or security of the Services.

  • To collect or track personal information of other users without authorization.

  • To scrape, copy, extract, or systematically collect website content without authorization.

  • To circumvent security or access-control measures.

  • To engage in conduct that may harm MyShopCue, Shopify, our service providers, suppliers, customers, or other users.

We reserve the right to suspend or terminate access to the Services where we reasonably believe these Terms have been violated.

SECTION 15 - AGENTS AND AUTOMATED ACCESS

Automated systems, bots, agents, crawlers, or similar technologies may not access, use, or interact with the Services in a manner that violates these Terms or bypasses technical or security measures.

Any permitted automated access must identify itself accurately and comply with applicable technical requirements and access restrictions.

We may limit, block, or restrict automated access to the Services at any time.

SECTION 16 - TERMINATION

We may suspend or terminate your access to the Services, including your account, where permitted by applicable law and where we reasonably determine that you have violated these Terms or engaged in conduct that may harm MyShopCue, Shopify, our customers, suppliers, service providers, or the Services.

Termination does not affect obligations or liabilities that arose before termination.

The provisions that by their nature should survive termination will continue to apply.

SECTION 17 - DISCLAIMER OF WARRANTIES

The information presented through the Services is provided for general informational and shopping purposes.

We make reasonable efforts to keep information accurate, but we do not guarantee that all information is complete, accurate, current, or error-free.

Except where expressly stated by MyShopCue or required by applicable law, the services and products offered through the services are provided on an "as is" and "as available" basis.

To the fullest extent permitted by applicable law, we disclaim implied warranties and conditions, including warranties or conditions of merchantability, fitness for a particular purpose, durability, title, and non-infringement.

We do not guarantee that:

  • The services will always be available.

  • The services will be uninterrupted.

  • The services will be secure or error-free.

  • Product availability will always remain the same.

  • Delivery times will always meet estimates.

  • Product appearance will exactly match website images.

Nothing in these Terms excludes or limits rights or warranties that cannot legally be excluded or limited under applicable law.

SECTION 18 - LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, MyShopCue, its partners, officers, directors, employees, affiliates, agents, contractors, service providers, suppliers, fulfillment partners, and licensors will not be liable for indirect, incidental, special, consequential, punitive, or similar damages arising from your use of the Services or purchase of products.

This may include, to the extent permitted by law, loss of profits, revenue, savings, data, business opportunities, or replacement costs.

Nothing in these Terms limits liability that cannot legally be limited under applicable law.

SECTION 19 - INDEMNIFICATION

To the extent permitted by applicable law, you agree to indemnify and hold harmless MyShopCue, its affiliates, partners, officers, directors, employees, agents, contractors, licensors, suppliers, fulfillment partners, and service providers from claims, losses, liabilities, damages, and reasonable expenses arising from:

  1. Your violation of these terms.

  2. Your violation of applicable law.

  3. Your infringement of third-party rights.

  4. Your misuse of the services.

  5. Your unauthorized use of another person's account or information.

SECTION 20 - SEVERABILITY

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the fullest extent permitted by law, and the remaining provisions will continue to remain in effect.

SECTION 21 - WAIVER; ENTIRE AGREEMENT

Our failure to enforce any right or provision of these Terms does not constitute a waiver of that right or provision.

These Terms, together with our Privacy Policy, Return & Refund Policy, Shipping Policy, and other policies posted on the Services, constitute the entire agreement between you and MyShopCue regarding your use of the Services.

These Terms supersede prior or contemporaneous agreements, communications, and proposals relating to the Services.

SECTION 22 - ASSIGNMENT

You may not transfer or assign these Terms or your rights or obligations under these Terms without our prior written consent, except where permitted by applicable law.

MyShopCue may assign, transfer, or delegate its rights and obligations under these Terms in connection with a business transaction, restructuring, sale, merger, or other lawful business purpose.

SECTION 23 - GOVERNING LAW

These Terms and any separate agreements under which we provide Services will be governed by applicable law.

Subject to applicable consumer protection and other mandatory laws, disputes relating to the Services will be subject to the jurisdiction of the courts having appropriate jurisdiction over MyShopCue's business location.

Nothing in this section is intended to deprive consumers of mandatory rights available under the laws of their place of residence.

SECTION 24 - CHANGES TO TERMS OF SERVICE

You can review the most current version of these Terms of Service at any time on this page.

We reserve the right to update, change, or replace any part of these Terms by posting updates to our website.

It is your responsibility to periodically review these terms.

When required by applicable law, we will provide notice of material changes.

Your continued use of or access to the Services after the revised Terms are posted constitutes acceptance of the revised Terms, to the extent permitted by applicable law.

SECTION 25 - CONTACT INFORMATION

Questions about these Terms of Service should be sent to:

MyShopCue

Email: info@myshopcue.com

Website: https://myshopcue.com/

Business Address:

Valmiki Chowk, ITI Road,
Sirsa, Haryana, India

MyShopCue—Discover More. Shop Smarter.